Warehouse Supervisor (Mandarin)

Warehouse Supervisor (Mandarin) Overview

Company Name	LinkW Technology Logistics Inc
Job Role	Warehouse Supervisor (Mandarin)
Qualifications	Not specified
Category	M
Job Type	Full Time
Location	Garden City, GA, United States

Purpose of the Job We are seeking an organized, hands-on Warehouse Supervisor to run the day-to-day operations of our Garden City, GA warehouse. Working alongside the Warehouse Manager, who focuses on customers and business development, this role owns daily execution: people, processes, schedules, and performance. The ideal candidate brings structure to a fast-paced environment. You will build clear SOPs, track KPIs, plan staffing, and develop a cross-trained team so operations run smoothly, safely, and consistently.

Essential Responsibilities / Job Duties

Daily Operations

• Oversee daily warehouse operations, including receiving, container unloading, put-away, storage, picking, and outbound shipping, ensuring work is completed accurately and on time.
• Plan daily priorities based on inbound container schedules and outbound orders; adjust resources as volume changes.
• Act as the first point of contact for operational issues on the floor and resolve them promptly.

Process & Performance Management

• Develop, document, and continuously improve SOPs for receiving, put-away, inventory control, and shipping.
• Track and report key performance metrics, such as inbound turnaround time, order accuracy, exception rate, inventory accuracy, and labor hours; lead corrective actions when targets are missed.
• Prepare regular operations reports for the Warehouse Manager and leadership.

People Management

• Supervise, train, and coach warehouse staff; assign tasks and manage workloads to ensure efficient operations.
• Create staff schedules, manage time-off requests, control overtime, and arrange coverage during absences.
• Cross-train team members so that every key function has qualified backup coverage.
• Conduct performance check-ins and support fair, consistent application of company policies.

Inventory Control

• Organize regular cycle counts and investigate and resolve inventory discrepancies.
• Maintain accurate, real-time inventory and transaction records in the Warehouse Management System (WMS).

Safety & Compliance

• Maintain a clean, organized, and safe warehouse; enforce safety regulations, including OSHA standards, and company policies.
• Ensure equipment is used safely and properly maintained; report and follow up on incidents.

Communication & Collaboration

• Work closely with the Warehouse Manager on priorities, customer requirements, and operational planning.
• Ensure responsive communication with overseas teams and effective collaboration across departments.

Other duties as assigned.

Minimum Requirements and Special Attributes

• High school diploma or equivalent required; associate or bachelor’s degree preferred, or equivalent work experience.
• 3–5 years of experience in a warehouse or distribution center, including at least 2 years in a supervisory role.
• Strong knowledge of inbound, outbound, and storage procedures, inventory control, and materials handling best practices.
• Hands-on experience with a Warehouse Management System (WMS).
• Proficiency in Microsoft Excel (data tracking and basic analysis) and other MS Office tools.
• Proven ability to build processes, track performance metrics, and drive continuous improvement.
• Ability to lead a team while promoting a culture of safety, accountability, and efficiency.
• Strong problem-solving skills, attention to detail, and consistent follow-up.
• Able to operate powered material handling equipment, such as forklifts and pallet jacks.

Preferred Qualifications

• Bilingual in English and Mandarin Chinese, to communicate with overseas teams.
• Forklift certification.
• Experience in third-party logistics (3PL), cross-border e-commerce, or container unloading operations.
• Experience creating staff schedules and managing labor costs and overtime.

Physical Functions:

• Walking, standing, stooping, bending, stretching, and lifting for extended periods; sitting for periods of time.
• Ability to work in warehouse conditions that may be very hot or cold.
• Ability to lift and/or move 20–30 pounds regularly, and occasionally 40+ pounds with the assistance of team members and/or equipment.

Equipment Used:

• Forklifts, pallet jacks, and other powered material handling equipment
• RF scanners and WMS
• Standard office and computer equipment

Work Environment:

This job is performed in a warehouse environment that may be noisy, dusty, hot, and/or cold.

Supervisory Responsibilities:

Yes

Language Skills:

Must be able to speak, read, write, and understand English and Mandarin Chinese

Travel Requirements:

Yes

Visa Support:

Support OPT/STEM OPT and sponsor eligible candidates for the H-1B Lottery.

Relocation:

Housing can be arranged as needed.

Regular Work Schedule:

• Monday to Friday, 9:00 am ~ 5:30 pm
• Flexibility to work extended hours or weekends during peak periods or container arrivals.

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Relocation assistance

Language: Mandarin (Required)

Ability to Commute: Garden City, GA 31408 (Required)

Work Location: In person

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