Partner Growth Sales Manager

Partner Growth Sales Manager Overview

This role is focused on managing and expanding a high-volume portfolio of growth-oriented reseller, referral, and advisory partners. The position is designed for someone who can own a broad partner base, keep relationships active, and drive measurable revenue impact without requiring dedicated strategic alliance management for each account. The successful candidate will help ensure partners stay engaged with Diligent’s solutions, understand the company’s go-to-market direction, and remain qualified to participate in implementation and subcontracting opportunities.

What you will do

• Act as the main business contact for a portfolio of reseller, referral, and advisory partners.
• Keep partner relationships warm and productive through recurring business reviews, webinars, newsletters, and virtual touchpoints.
• Make sure partners understand Diligent’s strategy, product direction, and commercial priorities.
• Serve as the first escalation point for partner questions and commercial support needs.
• Take responsibility for revenue performance across the assigned partner portfolio.
• Identify ways to grow partner business through cross-selling, upselling enterprise capabilities, and expanding renewals and customer growth.
• Generate partner pipeline through enablement programs and partner campaigns.
• Work alongside the sales team on partner-led opportunities that require direct sales involvement.
• Keep partners informed about Diligent products, positioning, and solution updates.
• Coordinate product education, sales enablement, and go-to-market messaging with internal stakeholders.
• Encourage participation in webinars, enablement sessions, and product launches.
• Build partner self-sufficiency through repeatable education and communication programs.
• Ensure partners remain aligned with Partner Program requirements needed to stay in good standing within Diligent’s ecosystem.
• Track required implementation certifications, product training, and recertification status, and coordinate with the Partner Program team where needed.
• Proactively contact partners whose certifications or program obligations are nearing expiry so they can preserve eligibility for implementation and subcontracting work.
• Share new product releases, implementation updates, and enablement resources that support implementation readiness.
• Partner with Professional Services and Partner Program teams to make sure partners understand Diligent’s implementation standards and maintain the qualifications needed for subcontracted delivery engagements.
• Keep records of partner certifications, capabilities, and program status accurate and up to date, and escalate compliance risks when necessary.
• Work closely with Sales, Customer Success, Marketing, Professional Services, Partner Programs, and Product teams to support partner success.
• Ensure partner interactions with internal teams are smooth and consistent with Diligent’s partner engagement model.
• Advocate for partner needs while staying aligned with company policy and program governance.
• Track partner revenue, pipeline, certifications, and engagement metrics.
• Maintain accurate CRM and PRM records.
• Identify inactive partners and put reactivation plans into action.
• Recommend partners for greater investment or for changes to program status based on performance and engagement.

What the company is looking for

• At least five years of experience in channel sales, partner management, alliances, or indirect sales.
• Experience in governance, risk and compliance (GRC) or audit is preferred.
• Background working with reseller, referral, advisory, or channel partner ecosystems.
• Strong understanding of SaaS partner sales motions and indirect go-to-market models.
• Excellent relationship-building, communication, and organizational skills.
• Ability to manage a large number of partners through scalable engagement methods.
• Experience with Salesforce, PRM platforms, partner enablement tools, and certification tracking is preferred.
• Comfort working across multiple internal teams and partner types in a fast-moving SaaS environment.
• Ability to complete the application process through Greenhouse, including submission of a resume/CV, cover letter, and responses to work eligibility and other screening questions.
• The role is based in London, England, United Kingdom.

How success will be measured

• Growth in partner-generated revenue.
• Partner-sourced and partner-influenced pipeline.
• Cross-sell and upsell revenue generated through the assigned partner base.
• Retention and expansion of partner renewals.
• Partner engagement and participation in enablement activities.
• Share of assigned partners that keep required certifications and program compliance current.
• Share of implementation-qualified partners that remain eligible for subcontracting opportunities.
• Accuracy of partner data and certification records.
• Overall partner satisfaction and responsiveness.

About the team and company

Diligent is positioned as a leader in AI-powered governance, risk, and compliance software, serving more than one million users and 700,000 board members. Its platform gives practitioners, executives, and boards a unified view of their GRC activity so they can manage risk more effectively, strengthen resilience, and make better decisions faster.

The company describes itself as a place for people who think boldly, move quickly, and enjoy building with new technologies such as large language models and AI-driven workflow redesign. Curiosity, experimentation, and continuous learning are emphasized as core parts of the culture. Diligent also presents itself as a global organization focused on creating positive change and helping build a more sustainable, equitable, and better world.

What Diligent offers

• A flexible work environment.
• Global days of service.
• Comprehensive health coverage.
• Meeting-free days.
• A generous time-off policy.
• Wellness programs.
• A culture that values creativity and innovative collaboration.
• Opportunities to work with teams across a global office network, including locations in New York City, Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• A strong commitment to diversity, supported through employee resource groups and access to learning and dialogue resources.
• Reasonable accommodations for qualified individuals with disabilities and disabled veterans during the application process.

Working arrangement

This position uses a hybrid model. If the employee lives close enough to commute to a Diligent office, they are expected to work onsite at least half of the time. The company says in-person collaboration is important for innovation, teamwork, and community.

Additional information

Diligent states that it is a drug-free workplace and an equal opportunity employer. It says it does not discriminate on the basis of protected characteristics and will consider qualified applicants regardless of criminal history, where permitted by law. The company also notes that it does not accept unsolicited resumes from agencies and will not pay fees for such submissions.

Visa sponsorship may be available for certain positions depending on business needs and the specific role, but the company makes clear that sponsorship is reviewed individually and should not be assumed for every opening.

How to apply

Applications are submitted through Greenhouse. Candidates are asked to provide a resume/CV and cover letter, along with required personal and eligibility details such as name, address, phone number, LinkedIn profile, work eligibility status, prior employment with Diligent or a subsidiary, relationships with current employees, and any prior work for a competitor. Applicants can also choose to create a job alert for future opportunities.

Degree Requirement: Not Specified

Visa Sponsorship May be