Demo Engineering Business Analyst

Demo Engineering Business Analyst Overview

Ping Identity is looking for an enthusiastic, growth-oriented Business Analyst to join its Sales Engineering Operations team in the identity and access management side of cybersecurity. The team works in a fast-moving, process-aware way that avoids rigid waterfall delivery and lengthy approval chains. Instead, it operates more like a rapid prototyping group, getting involved early in new product introductions and changing go-to-market motions so it can build, refine, and validate functional prototypes quickly for late-stage sales discussions, live demonstrations, and proof-of-concept work.

This position is centered on business analysis, with a strong emphasis on technical validation. The successful candidate will take early sales ideas, sales plays, and go-to-market needs from internal stakeholders, turn them into developer-ready user stories, and then personally verify that the finished prototype meets the intended outcome. This is a dedicated business analyst career path within cybersecurity and IAM; it is not intended as a software engineering or developer-track role.

What you will do

• Work closely with sales engineering, product, and go-to-market partners to gather rough, early-stage feature ideas and convert them into clear user stories and workflows in Jira.
• Help the team move quickly through prototype development by replacing slow, document-heavy requirement processes with a more iterative approach focused on practical delivery.
• Use storytelling and visual mapping to explain requirements, shape mockups, and support fast refinement of prototypes so the team can avoid committee-style delays.
• Use approved AI tools in a careful and responsible way to speed up documentation, generate user flows, and improve overall delivery efficiency.
• Carry out the final manual validation of complex IAM features when automated testing is not enough, including real-world checks such as mobile push approvals and biometric or selfie-based identity verification.
• Keep demos in a ready-to-show state by creating quick feedback loops between developers and sales stakeholders so prototypes are polished enough for customer-facing presentations.
• Monitor sales and sales engineering processes and help align the team’s approach with business goals, recommending improvements where useful.
• Test application behavior across different browsers, devices, and mobile hardware as part of the role’s validation and troubleshooting work.

What the role is looking for

• About 2 to 5 years of experience in business analysis, technical support, systems analysis, or a similar environment.
• The ability to work independently and manage your work without needing constant daily guidance.
• Strong technical storytelling skills, with the ability to take vague business input and turn it into logical data flows, step-by-step journeys, and developer-ready requirements.
• A natural curiosity for how software behaves on different platforms, physical mobile devices, and browsers.
• Comfort using generative AI in practical day-to-day work; coding ability is not required.
• Exposure to identity and access management or cybersecurity concepts is a strong advantage and will help candidates stand out.
• Experience writing lean, context-rich prompts and using AI as a productivity tool is beneficial.
• Background in sales environments, sales engineering, or customer-facing technology roles is also helpful.
• Applicants should understand that this is a business analyst position focused on cybersecurity and IAM rather than a developer role.

Team and culture

Ping Identity describes itself as a company focused on secure, seamless digital experiences and on protecting both digital identities and individual identities. The organization says it values authenticity, celebrates differences, and encourages employees to bring their full selves to work. It is headquartered in Denver, Colorado, with offices and employees around the world, and it supports large enterprise customers globally, including a significant share of the Fortune 100.

The company says it offers a flexible, collaborative environment and continues to grow while keeping the innovative, practical mindset of a startup. It also highlights employee resource groups, team events, volunteering, and a culture built around respect, inclusion, and belonging.

Benefits and perks

• Generous paid time off and holiday schedule.
• Parental leave.
• Progressive healthcare options.
• Retirement programs.
• Education reimbursement support.
• Commuter offset support in certain locations.
• Competitive benefits and perks more broadly.

Equal opportunity and inclusion

Ping Identity states that it is committed to building an inclusive and diverse workplace where individuality is respected. The company says it welcomes applicants from all backgrounds and considers qualified candidates without regard to protected characteristics under applicable law.

How to apply

Applications are submitted through the online Greenhouse form. Candidates are asked to provide standard application details, including contact information, a resume, an optional cover letter, and a LinkedIn profile. The form also includes acknowledgements for a non-disclosure agreement and the company privacy statement.

As part of the application, candidates are asked to confirm whether they can provide proof of identity and legal right to work in the country where the role is based, and whether they will need sponsorship now or in the future. The form also asks about prior employment with Ping Identity or ForgeRock, whether the applicant has relatives at the company, and how they heard about the opportunity.

Degree Requirement: Not Specified

Visa Sponsorship May be