Salary: £125,000 – 140,550 per year
Requirements:
- Current SC Security Clearance or DV Security Clearance or eligibility
- Experience leading and line managing service designers
- Experience of designing secure or air-gapped platforms within the government sector
- Knowledge of NCSC, GDS, and government security frameworks
- Knowledge of service design principles and IT service management frameworks (ITIL)
- Knowledge of enterprise and technical architecture concepts
- Ability to lead co-design workshops with human-centred design methods
- Awareness of accessibility, inclusion, and usability standards
- Experience of leading service design, delivery, and governance of large-scale IT or digital services
- Experience producing and maintaining service blueprints, operating models, SLAs, and OLAs
- Experience developing service design options and advising on time, cost, quality, and trade-offs
- Experience in designing business continuity, disaster recovery, and resilience solutions
- ITIL certified, BCS Certificate in Service Design, or equivalent experience
Responsibilities:
- Manage the service design function and guide teams and stakeholders
- Deliver secure, scalable, and supportable services that meet user and business needs
- Lead co-design workshops to address strategic problems
- Produce and maintain service blueprints, operating models, SLAs, and OLAs
- Advise on service design options regarding time, cost, quality, and trade-offs
- Design business continuity, disaster recovery, and resilience solutions
- Ensure the alignment of service designs with strategic and operational objectives
Technologies:
- ITIL
- Security
- AI
- Cloud
- TOGAF
- UX UI Design
More:
We are seeking a Lead Service Designer for a 6-month contract based in Milton Keynes, offering hybrid working with 3 days on-site per week. This role requires current SC Security Clearance or DV Security Clearance. Youll play a crucial role in managing service design functions and guiding teams to deliver high-quality, secure services in a government context. We offer a competitive daily rate of £562.20 inside IR35. We welcome applications from all qualified individuals and are committed to exploring opportunities for reasonable adjustments during the recruitment process.
last updated 9 week of 2026
Source ⇲
DevITJobs.uk - tech & IT jobs with salary info in United Kingdom
