Learning Manager

Learning Manager Overview

This role sits within Amazon’s learning function in a fulfilment centre environment, where the focus is on helping associates work safely, maintain quality standards, and complete onboarding and process training effectively. The position is part of the site leadership team and is responsible for overseeing learning activity for all employees at the location. It requires someone who can understand operational needs, examine issues in detail, and help shape practical solutions that improve performance and capability.

The fulfilment centre setting is described as fast-paced, demanding, and highly active, with the learning manager expected to spend time on the warehouse floor alongside the teams they support. The role is closely tied to Amazon’s growth and to the ongoing development of people across the site, with a strong emphasis on building skills, supporting leaders, and ensuring training is delivered in a way that meets business needs.

What you will do

• Take responsibility for leading and developing the site learning team, including Trainers and a Learning Specialist.
• Own the full training journey for associates and leaders at the site, from identifying needs through to planning, delivery, and follow-up.
• Partner with other learning teams across Europe to share effective approaches and align on priorities.
• Work with senior site leaders and Amazon’s central leadership group to plan, build, deliver, and assess training initiatives.
• Identify where coaching or training can improve quality and productivity, then put the right support in place.
• Provide leadership coaching through individual meetings and facilitated workshops, helping managers and leaders strengthen their coaching and management skills.
• Use your understanding of the business to influence outcomes and ensure learning activity supports operational goals.

What Amazon is looking for

• Experience managing projects successfully.
• Experience running training or learning programs.
• Experience managing people and leading teams.
• Experience delivering learning-related projects or programs in a structured way.
• Confidence working with data, including interpreting information through advanced Excel methods.
• The ability to analyse problems, understand what the business needs, and drive solutions forward.
• A collaborative approach and the ability to work effectively with site leadership and wider regional learning partners.
• Preferred qualification: a bachelor’s degree or an equivalent level of education or experience.

Additional context

The role is based in a fulfilment centre in Leeds, within Amazon UK Services Ltd., and is part of the Leadership Development and Training area. The job is presented as a leadership position within the operational environment rather than a remote or office-only role. Amazon also notes that it values diversity, inclusion, and equal opportunity in hiring, and that it considers candidates based on their experience and skills.

Support is available for candidates who need workplace adjustments or help during the application, interview, or onboarding process. Amazon directs applicants to its accommodations information for more details and provides privacy information for how candidate data is collected, used, and transferred.

How to apply

Applicants are invited to apply through Amazon.jobs for Job ID 10393697. The posting includes an application link and references Amazon’s candidate resources, including interview tips, application status review, accommodations guidance, and privacy information.

Degree Requirement: Not Specified

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