HM Courts & Tribunals Service (HMCTS)
Senior Delivery Manager Overview
| Company Name | HM Courts & Tribunals Service (HMCTS) |
| Job Role | Senior Delivery Manager |
| Qualifications | Not specified |
| Category | I |
| Job Type | Full Time |
| Location | East Midlands, East of England, London, North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands⦠|
Requirements
What we're looking for
- Can recognize when something does not work and encourage a mindset of experimentation
- Adapt and reflect, be resilient and have the ability to see outside of the process
- Use a blended approach depending on the context
- Measure and evaluate outcomes
- Know how to help teams to manage and visualize outcomes
- Have had experience in applying Agile principles in practice, can identify and compare the best framework or delivery methods and tools to use
- Can facilitate difficult discussions within the team or with diverse senior stakeholders
- Manage delivery products and services at different phases and understands how the needs of the team and the product vary across the stages of the product life cycle
Pay & benefits
What you'll get
£42,914 – £53,081
The national salary range is £42,914 – £46,182, London salary range is £49,325 – £53,081. Your salary will be dependent on your base location
A Civil Service Pension with an employer contribution of 28.97%
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).
Alongside your salary of £42,914, HM Courts and Tribunals Service contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Visa & relocation
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
The role
As a Senior Delivery Manager, you will be a Scrum Master at heart with a strong focus on delivery. You will be accountable for the effective delivery of complex, high-risk products and services. You will have a strong background as a Scrum Master (or similar role) and experience across a range of products and services, throughout the entire product life cycle. You will have some responsibility and accountability as a point of escalation. You will also be accountable for the performance and coaching of agile software development teams. Your CV should demonstrate your ability and experience of creating and coaching self-organising, high performing agile delivery teams.
What you'll do
Your role as a Senior Delivery Manager will encompass several key responsibilities listed below (but not limited to):
- Build and maintain teams, ensuring they are motivated, collaborating and working well
- Identify obstacles and help the team to overcome them
- Facilitate the delivery flow of a team, managing the pace and tempo
- Focus the team on what is most important to the delivery of products and services
- Encourage and facilitate continuous improvement of the delivery team
- Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques
- Identify and compare the best processes or delivery methods to use
- Work with contracted suppliers and manage stakeholders’ expectations
- Actively address internal and external risks, issues and dependencies including where ownership exists outside the team
How you'll work
Flexible working, Full-time
Working Pattern: Full-time/ Flexible Working
This is a full-time position only due to the nature of the role.
Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability).
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.
There will be a requirement to travel occasionally to any HMCTS site in line with business needs.
Proud to Serve. Proud to keep justice going.
Reference number
488520
Job grade
Senior Executive Officer
Contract type
Permanent
Type of role
Digital
Number of jobs available
2
Location
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Job summary
This position is based nationally.
Skills & Experience
- You can use a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.
- You have Team management experience leading and developing a digital delivery team.
- You are able to communicate with others in a clear, honest and enthusiastic way to build trust. You explain complex issues in a way that is easy to understand. Be able to provide updates for senior stakeholders and adept at explaining complex issues to a non-technical audience.
- You ensure everyone clearly understands and owns their roles, responsibilities and priorities, ensuring timely quality outcomes are delivered.
Person specification
Please refer to Job Description
Behaviours
We’ll assess you against these behaviours during the selection process:
- Delivering at Pace
- Working Together
- Managing a Quality Service
- Communicating and Influencing
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : [email protected]
- Telephone : 0345 241 5359
Recruitment team
- Email : [email protected]
Further information
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To apply for this job please visit www.civilservicejobs.service.gov.uk.
