{"id":1424,"date":"2026-06-27T21:01:23","date_gmt":"2026-06-27T21:01:23","guid":{"rendered":"https:\/\/coderseditor.com\/itjobs\/job\/shipper-compliance-specialist-shipping-with-amazon\/"},"modified":"2026-06-27T21:01:23","modified_gmt":"2026-06-27T21:01:23","slug":"shipper-compliance-specialist-shipping-with-amazon","status":"publish","type":"job_listing","link":"https:\/\/coderseditor.com\/itjobs\/job\/shipper-compliance-specialist-shipping-with-amazon\/","title":{"rendered":"Shipper Compliance Specialist, Shipping with Amazon"},"content":{"rendered":"

Shipper Compliance Specialist, Shipping with Amazon Overview<\/h2>\n\n\n\n\n\n\n\n\n
Company Name<\/strong><\/td>\nAmazon<\/td>\n<\/tr>\n
Job Role<\/strong><\/td>\nShipper Compliance Specialist, Shipping with Amazon<\/td>\n<\/tr>\n
Qualifications<\/strong><\/td>\nNot Specified<\/td>\n<\/tr>\n
Category<\/strong><\/td>\nIT Jobs<\/td>\n<\/tr>\n
Job Type<\/strong><\/td>\nFull Time<\/td>\n<\/tr>\n
Location<\/strong><\/td>\nRest of UK<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

This role sits within Shipping with Amazon and focuses on compliance, audit quality, and issue resolution for customer and driver interactions. The position is centered on maintaining high service standards, improving policy adherence, and helping ensure that operational issues are identified quickly and handled effectively. The work involves close collaboration with Amazon colleagues and external vendors, as well as regular interaction with customers and stakeholders.<\/p>\n

The role is part of the AIC program, which stands for Auditing, Insights and Compliance. That program reviews contacts and gathers feedback to produce data used to measure compliance with policy in critical situations, including on-road incidents, health-related matters, and escalations. The information generated by the program helps support delivery success and continuous improvement across the network.<\/p>\n

This position requires frequent travel to C-nodes several times each week. Working hours are flexible and depend on operational requirements.<\/p>\n

What you will do<\/h3>\n
    \n
  • Produce and contribute to weekly reporting on network quality data, ensuring the information is useful, accurate, and timely.<\/li>\n
  • Perform weekly audits and work toward the expected targets for quality and output.<\/li>\n
  • Review audit results, identify what needs to change, and put corrective actions in place, including updating existing SOPs or creating new ones where necessary.<\/li>\n
  • Investigate data in detail and examine audit calls to validate or challenge assumptions and hypotheses.<\/li>\n
  • Communicate with customers through both written and verbal channels, keeping communication precise, clear, and professional.<\/li>\n
  • Escalate customer and driver complaints retrospectively to the relevant teams or departments.<\/li>\n
  • Apply company policies appropriately when dealing with customer interactions and related cases.<\/li>\n
  • Work with team members to improve processes and service outcomes over time.<\/li>\n
  • Measure the effect of changes and track whether those changes lead to better results.<\/li>\n
  • Take ownership of projects and tasks independently, spotting issues and resolving them without needing close direction.<\/li>\n
  • Support the flow of information between Shipping with Amazon and external customers so that issues are addressed before they affect customer experience or delivery performance.<\/li>\n
  • Use internal tools and research to investigate issues, make timely decisions, and communicate effectively with stakeholders to build trust and rapport.<\/li>\n<\/ul>\n

    Team context<\/h3>\n

    The EU Shipping with Amazon team runs a shipping service for ecommerce businesses across the UK, Italy, Spain, and France. The team uses Amazon\u00e2\u0080\u0099s fulfillment network and delivery capabilities to provide reliable shipping options without losing focus on customer experience. Its work emphasizes dependable service, a broad range of delivery speeds, strong recipient experience, and high-quality customer support.<\/p>\n

    The team also aims to make the best use of Amazon\u00e2\u0080\u0099s existing technology and assets by integrating closely with Fulfillment Network processes. This supports large-scale, efficient operations and has a direct impact on how millions of packages are delivered. Success is measured by the value delivered to both shipping customers and Amazon itself.<\/p>\n

    The posting suggests this is a good fit for someone who wants to help build scalable solutions on top of a highly developed logistics network.<\/p>\n

    What you need<\/h3>\n
      \n
    • Experience communicating clearly and succinctly with leadership, stakeholders, and cross-functional teams.<\/li>\n
    • Professional experience using Microsoft Office applications such as Word, Excel, and Outlook.<\/li>\n
    • Advanced English proficiency at CEFR B2\/C1 level.<\/li>\n
    • Ability to work effectively with Amazon colleagues and external vendors.<\/li>\n
    • Comfort working on tasks and projects independently and taking responsibility for resolving issues.<\/li>\n
    • Strong attention to detail when reviewing audits, data, and calls to identify patterns and support corrective actions.<\/li>\n
    • Good verbal and written communication skills with an emphasis on accuracy and concision.<\/li>\n
    • Willingness to travel regularly to C-nodes multiple times per week.<\/li>\n
    • Ability to work flexibly according to operational business needs.<\/li>\n<\/ul>\n

      Preferred experience<\/h3>\n
        \n
      • Knowledge of consumer product compliance processes and relevant regulations.<\/li>\n
      • Experience handling regulatory compliance work with government agencies.<\/li>\n
      • Experience implementing corrective action programs.<\/li>\n<\/ul>\n

        Additional information<\/h3>\n

        Amazon says preferred qualifications are optional and are not required in order to apply. Candidates who meet the basic qualifications are encouraged to submit an application.<\/p>\n

        Amazon states that it is an equal opportunities employer and that it values a diverse workforce. Hiring decisions are based on experience and skills. The company also says its inclusive culture helps Amazonians deliver strong results for customers.<\/p>\n

        Applicants who need support because of a disability can request a workplace accommodation or adjustment during the application process, the hiring process, the interview stage, or onboarding. If the relevant country or region is not listed in Amazon\u00e2\u0080\u0099s accommodation guidance, applicants are asked to contact their recruiting partner.<\/p>\n

        Amazon also includes a privacy notice explaining how candidate data is collected, used, and transferred.<\/p>\n\n

        Degree Requirement:<\/strong> Not Specified<\/p>\n

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