{"id":2577,"date":"2026-07-08T20:41:36","date_gmt":"2026-07-08T20:41:36","guid":{"rendered":"https:\/\/coderseditor.com\/itjobs\/job\/icqa-area-manager-icqa\/"},"modified":"2026-07-08T20:41:36","modified_gmt":"2026-07-08T20:41:36","slug":"icqa-area-manager-icqa","status":"publish","type":"job_listing","link":"https:\/\/coderseditor.com\/itjobs\/job\/icqa-area-manager-icqa\/","title":{"rendered":"ICQA Area Manager, ICQA"},"content":{"rendered":"

ICQA Area Manager, ICQA Overview<\/h2>\n\n\n\n\n\n\n\n\n
Company Name<\/strong><\/td>\nAmazon<\/td>\n<\/tr>\n
Job Role<\/strong><\/td>\nICQA Area Manager, ICQA<\/td>\n<\/tr>\n
Qualifications<\/strong><\/td>\nNot Specified<\/td>\n<\/tr>\n
Category<\/strong><\/td>\nIT Jobs<\/td>\n<\/tr>\n
Job Type<\/strong><\/td>\nFull Time<\/td>\n<\/tr>\n
Location<\/strong><\/td>\nRest of UK<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

This role sits within Amazon\u00e2\u0080\u0099s Customer Fulfilment organisation, the part of the business that underpins the company\u00e2\u0080\u0099s global operations and helps move customer orders quickly and affordably. The fulfilment centre environment is described as a fast-moving, high-responsibility setting where inventory is managed, products are picked and packed, and shipments are prepared for delivery. The ICQA Area Manager position is part of the Inventory Control and Quality Assurance team, and the work is focused on maintaining inventory accuracy, supporting operational quality, and helping the site run safely and efficiently.<\/p>\n

What you will do<\/h3>\n
    \n
  • Build and reinforce a workplace culture that prioritises safety and wellbeing for all associates.<\/li>\n
  • Monitor performance and introduce corrective actions so quality and productivity remain strong and business goals are met across every shift.<\/li>\n
  • Lead a team while also handling administrative responsibilities and contributing to a positive team environment.<\/li>\n
  • Review operational results and identify improvements that make work more efficient and improve the customer experience.<\/li>\n
  • Partner with other managers to align shift routines and create more consistent ways of working.<\/li>\n
  • Oversee hourly associates working in inventory control and quality assurance within the fulfilment centre.<\/li>\n
  • Support safety initiatives and ensure the team follows required compliance standards to maintain a safe workplace.<\/li>\n
  • Manage inventory control upkeep and random count activity in line with network counting methods, while ensuring SOX compliance and consistency.<\/li>\n
  • Measure inventory quality, integrity and accuracy, and share proactive feedback with operations management.<\/li>\n
  • Plan shifts, forecast workload, assign tasks and direct day-to-day work.<\/li>\n
  • Investigate inventory differences and use cause-and-effect analysis to determine root causes.<\/li>\n
  • Contribute to quality improvement initiatives that support the wider fulfilment and operations network.<\/li>\n
  • Examine customer complaints and defect information, then develop action plans that reduce the chance of repeat issues.<\/li>\n
  • Improve processes continuously and help team members adapt to Amazon\u00e2\u0080\u0099s rapid growth.<\/li>\n
  • Encourage and motivate employees, support retention, and help reduce turnover.<\/li>\n
  • Evaluate performance and coach, recognise and develop team members.<\/li>\n<\/ul>\n

    What the role is like<\/h3>\n

    The page presents this as a leadership position in a busy fulfilment centre where adherence to policies and procedures matters. The site is part of Amazon\u00e2\u0080\u0099s operations network and is described as a place where teams work around the clock to keep inventory moving and customer orders flowing. The successful candidate is expected to be comfortable leading in a dynamic environment and helping the team deliver reliably while maintaining a strong focus on customer obsession.<\/p>\n

    What you need<\/h3>\n
      \n
    • A bachelor\u00e2\u0080\u0099s degree or an equivalent combination of education and experience.<\/li>\n
    • Full fluency in English, including speaking, reading and writing.<\/li>\n
    • Preferred experience using Microsoft Office, especially Excel.<\/li>\n
    • Ability to lead effectively in a fast-paced fulfilment centre setting.<\/li>\n
    • Comfort working with operational controls, quality checks and inventory processes.<\/li>\n
    • Capability to manage people, coordinate work and support continuous improvement.<\/li>\n<\/ul>\n

      Additional information<\/h3>\n

      The role is based in Peterborough, Great Britain, and is listed under administrative support. Amazon describes itself as an equal opportunities employer and says hiring decisions are based on experience and skills. The company also states that it does not discriminate on the basis of protected veteran status, disability or other legally protected status. If you need a workplace adjustment or accommodation during the application, interview or onboarding process, Amazon directs candidates to its accommodations information and asks applicants in countries or regions not listed there to contact their recruiting partner.<\/p>\n

      The page also includes links to Amazon\u00e2\u0080\u0099s privacy notice and other careers resources, along with general information about working at Amazon, benefits, interview tips, leadership principles and frequently asked questions.<\/p>\n\n

      Degree Requirement:<\/strong> Not Specified<\/p>\n

      Visa Sponsorship May be<\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_promoted":"","_job_location":"UK","_application":"https:\/\/www.amazon.jobs\/en-gb\/jobs\/10445684\/icqa-area-manager-icqa","_company_name":"Amazon","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"GBP","_job_salary_unit":"yearly"},"job-types":[38],"class_list":["post-2577","job_listing","type-job_listing","status-publish","job-type-experienced"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-listings\/2577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/media?parent=2577"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-types?post=2577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}