{"id":3241,"date":"2026-08-09T22:35:21","date_gmt":"2026-08-09T22:35:21","guid":{"rendered":"https:\/\/coderseditor.com\/itjobs\/job\/service-manager-manager\/"},"modified":"2026-08-09T22:35:21","modified_gmt":"2026-08-09T22:35:21","slug":"service-manager-manager","status":"publish","type":"job_listing","link":"https:\/\/coderseditor.com\/itjobs\/job\/service-manager-manager\/","title":{"rendered":"Service Manager, Manager"},"content":{"rendered":"

Service Manager, Manager Overview<\/h2>\n\n\n\n\n\n\n\n\n
Company Name<\/strong><\/td>\nMicrosoft<\/td>\n<\/tr>\n
Job Role<\/strong><\/td>\nService Manager, Manager<\/td>\n<\/tr>\n
Qualifications<\/strong><\/td>\nBachelor’s<\/td>\n<\/tr>\n
Category<\/strong><\/td>\nGeneral Jobs<\/td>\n<\/tr>\n
Job Type<\/strong><\/td>\nFull Time<\/td>\n<\/tr>\n
Location<\/strong><\/td>\nRest of UK<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

This role sits within Microsoft\u00e2\u0080\u0099s careers hiring framework and is presented as a service leadership position focused on running and improving service operations. The page does not provide a long-form narrative job description in the extracted text, but it does indicate that the position is centered on managing a service team, coordinating delivery, and helping the group operate effectively in support of business needs.<\/p>\n

What the role involves<\/h3>\n
    \n
  • Oversee the daily running of the service function and make sure work is organized around the most important priorities.<\/li>\n
  • Guide the team so service delivery remains reliable, responsive, and aligned with expectations.<\/li>\n
  • Help create a working environment built on trust, autonomy, and shared responsibility.<\/li>\n
  • Support team members through coaching, feedback, and development so they can strengthen their capabilities and progress in their roles.<\/li>\n
  • Work with internal partners and stakeholders to keep service activity aligned with wider organizational goals.<\/li>\n
  • Track how the service area is performing and look for ways to improve processes, efficiency, and overall effectiveness.<\/li>\n
  • Address operational issues as they arise, escalating and resolving them appropriately to protect service quality.<\/li>\n<\/ul>\n

    What Microsoft is looking for<\/h3>\n
      \n
    • Background in leading or managing a service, operations, or support team.<\/li>\n
    • Ability to organize work, set priorities, and keep delivery on track in a changing environment.<\/li>\n
    • Experience coaching people and helping them grow while maintaining accountability for results.<\/li>\n
    • Strong collaboration skills and the ability to build productive relationships across teams.<\/li>\n
    • Good communication, sound judgment, and a professional approach to problem-solving.<\/li>\n
    • Evidence of improving processes or contributing to operational excellence.<\/li>\n
    • The source text does not include a detailed list of required education, certifications, or a specific number of years of experience.<\/li>\n<\/ul>\n

      Benefits and culture<\/h3>\n
        \n
      • Microsoft describes flexibility as a key part of the employee experience, with an emphasis on balancing work, life, and team needs through trust and autonomy.<\/li>\n
      • Career growth is highlighted, with support intended to help employees expand their skills and increase their impact.<\/li>\n
      • Wellbeing support is included, covering physical, mental, and financial wellbeing.<\/li>\n
      • Community is also called out, with an emphasis on belonging, connection, and support.<\/li>\n<\/ul>\n

        Additional applicant information<\/h3>\n

        The page includes Microsoft\u00e2\u0080\u0099s candidate privacy notice and transparency resources for people who upload a resume or apply through the careers site. No specific working arrangement such as remote, hybrid, or onsite is stated in the extracted text. The page also does not include any explicit statement about UK visa sponsorship or work authorization for this role.<\/p>\n\n

        Degree Requirement:<\/strong> Bachelor’s<\/p>\n

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