{"id":3394,"date":"2026-09-02T19:59:48","date_gmt":"2026-09-02T19:59:48","guid":{"rendered":"https:\/\/coderseditor.com\/itjobs\/job\/account-manager-smb-position-located-in-london-england\/"},"modified":"2026-09-02T19:59:48","modified_gmt":"2026-09-02T19:59:48","slug":"account-manager-smb-position-located-in-london-england","status":"publish","type":"job_listing","link":"https:\/\/coderseditor.com\/itjobs\/job\/account-manager-smb-position-located-in-london-england\/","title":{"rendered":"Account Manager SMB Position located in London, England"},"content":{"rendered":"

Account Manager SMB Position located in London, England Overview<\/h2>\n\n\n\n\n\n\n\n\n
Company Name<\/strong><\/td>\nKnowbe4<\/td>\n<\/tr>\n
Job Role<\/strong><\/td>\nAccount Manager SMB Position located in London, England<\/td>\n<\/tr>\n
Qualifications<\/strong><\/td>\nNot Specified<\/td>\n<\/tr>\n
Category<\/strong><\/td>\nGeneral Jobs<\/td>\n<\/tr>\n
Job Type<\/strong><\/td>\nFull Time<\/td>\n<\/tr>\n
Location<\/strong><\/td>\nLondon<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

This role sits within KnowBe4\u00e2\u0080\u0099s sales organization and focuses on growing revenue from existing small and medium-sized business customers in London. The position is centered on expanding relationships with current accounts, increasing product adoption, and driving additional sales through cross-sell, upsell, and renewal opportunities. KnowBe4 describes itself as a global leader in digital workforce security, supporting organizations with security awareness, attack simulation and training, collaboration security, and agent security solutions.<\/p>\n

The company says its platform is built to help organizations make smarter security decisions and strengthen protection against modern threats. It combines behavioral data, artificial intelligence-driven defense agents, and a proprietary risk score to help defend against issues such as social engineering, prompt injection, and shadow AI. The London office is presented as part of KnowBe4\u00e2\u0080\u0099s broader UK presence and culture.<\/p>\n

What you will do<\/h3>\n
    \n
  • Sell KnowBe4\u00e2\u0080\u0099s products and services to existing SMB customers and work toward exceeding monthly sales goals.<\/li>\n
  • Grow revenue within assigned accounts by encouraging customers to purchase additional products, move to higher subscription levels, and add more seats as their businesses expand.<\/li>\n
  • Build, manage, and continuously develop a pipeline of cross-sell, add-on, and upgrade opportunities.<\/li>\n
  • Present the value of the full KnowBe4 product suite in a way that helps customers understand how the solutions improve their human firewall and overall security posture.<\/li>\n
  • Identify the key stakeholders and decision-makers in each account and qualify opportunities for expansion and additional sales.<\/li>\n
  • Follow up on marketing-generated leads from existing customers and turn them into revenue opportunities.<\/li>\n
  • Use sound commercial judgment when structuring multi-year agreements and negotiating discounts to help increase annual recurring revenue.<\/li>\n
  • Keep Salesforce updated with accurate daily sales activity and performance information.<\/li>\n
  • Partner with the assigned Account Executive, Customer Success Managers, and Renewal Specialists to understand account structure, uncover cybersecurity gaps, and increase customer commitment to the platform.<\/li>\n
  • Support renewal activity when there is an opportunity to expand the account further during the renewal process.<\/li>\n<\/ul>\n

    What the company is looking for<\/h3>\n
      \n
    • One to three years of sales experience working with small and medium-sized businesses.<\/li>\n
    • A bachelor\u00e2\u0080\u0099s degree, or an equivalent higher education qualification, is preferred.<\/li>\n
    • Helpful knowledge of standard practices and concepts in IT, security, or cybersecurity.<\/li>\n
    • Experience using Salesforce is beneficial.<\/li>\n
    • Experience with Gmail and Google Docs.<\/li>\n
    • Experience using Microsoft Office, particularly Word and Excel.<\/li>\n
    • Comfort using common web browsers such as Chrome and Internet Explorer.<\/li>\n
    • Strong spoken and written communication abilities.<\/li>\n
    • A sales style that is driven by metrics and results.<\/li>\n
    • Self-motivated, energetic, and able to take initiative without close direction.<\/li>\n
    • Strong teamwork and collaboration skills.<\/li>\n
    • Ability to work with minimal supervision.<\/li>\n<\/ul>\n

      Benefits and workplace culture<\/h3>\n

      KnowBe4 offers a range of employee benefits, including company-wide bonuses linked to monthly sales performance, referral bonuses, adoption support, tuition reimbursement, reimbursement for certifications, and bonus payments for completing certifications. The company also emphasizes a modern, high-tech, and fun working environment.<\/p>\n

      Applicants should be aware that the hiring process may include an assessment and a background check. KnowBe4 also notes that it does not allow the use of AI tools or assistance during interviews, except where an approved reasonable accommodation has been granted.<\/p>\n

      The application process is handled through Greenhouse and requires candidates to submit standard application details, a resume, and an optional cover letter. The page also includes consent language for KnowBe4\u00e2\u0080\u0099s UK applicant data protection policy and asks applicants to confirm whether they are located in or nationals of certain restricted countries or territories.<\/p>\n

      KnowBe4 states that all applicants are considered fairly and without discrimination on the basis of protected characteristics, and it provides a route for candidates who need reasonable accommodation during the application, interview, testing, or selection process. The page also asks applicants not to use recruitment agencies.<\/p>\n\n

      Degree Requirement:<\/strong> Not Specified<\/p>\n

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