{"id":9649,"date":"2026-11-10T00:00:00","date_gmt":"2026-11-10T00:00:00","guid":{"rendered":"https:\/\/coderseditor.com\/itjobs\/job\/software-development-contact-center-qa-engineer-java-net-salesforce-nice-cxone\/"},"modified":"2026-11-10T00:00:00","modified_gmt":"2026-11-10T00:00:00","slug":"software-development-contact-center-qa-engineer-java-net-salesforce-nice-cxone","status":"publish","type":"job_listing","link":"https:\/\/coderseditor.com\/itjobs\/job\/software-development-contact-center-qa-engineer-java-net-salesforce-nice-cxone\/","title":{"rendered":"Software Development, Contact Center & QA Engineer – Java \/ .NET \/ Salesforce \/ NICE CXone"},"content":{"rendered":"

Software Development, Contact Center & QA Engineer – Java \/ .NET \/ Salesforce \/ NICE CXone Overview<\/h2>\n\n\n\n\n\n\n\n\n
Company Name<\/strong><\/td>\nShiro Technologies LLC<\/td>\n<\/tr>\n
Job Role<\/strong><\/td>\nSoftware Development, Contact Center & QA Engineer – Java \/ .NET \/ Salesforce \/ NICE CXone<\/td>\n<\/tr>\n
Qualifications<\/strong><\/td>\nNot specified<\/td>\n<\/tr>\n
Category<\/strong><\/td>\nI<\/td>\n<\/tr>\n
Job Type<\/strong><\/td>\nFull Time<\/td>\n<\/tr>\n
Location<\/strong><\/td>\nPlano, TX, United States<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

We are seeking experienced Software Developers, Contact Center Engineers, QA Automation Engineers, and Database Administrators to support enterprise healthcare applications, contact center platforms, and business-critical technology systems.<\/p>\n

The ideal candidates will have experience in full-stack development, Java, .NET, REST APIs, Salesforce automation testing, NICE CXone, Google Contact Center AI, software test automation, and database administration.<\/p>\n

Candidates will work closely with application development, QA, infrastructure, contact center, and business teams to deliver scalable, reliable, and secure healthcare technology solutions.<\/p>\n

Key Responsibilities<\/strong><\/p>\n

Software Development:<\/strong><\/p>\n

    \n
  • Develop and maintain full-stack web applications supporting healthcare business operations.<\/li>\n
  • Build front-end and back-end application components using JavaScript, Java, .NET, Python, and Node.js.<\/li>\n
  • Develop Java applications and RESTful APIs using Spring and Spring Boot.<\/li>\n
  • Build and integrate APIs and support application deployments.<\/li>\n
  • Write unit tests, troubleshoot application issues, and support production environments.<\/li>\n
  • Participate in code reviews and Agile development activities.<\/li>\n<\/ul>\n

    Contact Center Engineering<\/strong><\/p>\n

      \n
    • Lead the design, development, and implementation of Google Contact Center AI solutions.<\/li>\n
    • Develop and configure NICE CXone contact center solutions.<\/li>\n
    • Build system integrations, contact center workflows, and call-flow configurations.<\/li>\n
    • Work with business stakeholders to translate requirements into technical solutions.<\/li>\n
    • Provide technical leadership, mentor developers, and review engineering deliverables.<\/li>\n<\/ul>\n

      QA Automation And Testing<\/strong><\/p>\n

        \n
      • Design, develop, and maintain automated testing frameworks.<\/li>\n
      • Perform UI, API, functional, and regression testing.<\/li>\n
      • Develop and maintain Salesforce (SFDC) automation testing solutions.<\/li>\n
      • Validate application functionality and integrations.<\/li>\n
      • Identify, document, and track defects through resolution.<\/li>\n
      • Integrate automated testing into CI\/CD pipelines.<\/li>\n
      • Collaborate with development and QA teams to improve software quality.<\/li>\n<\/ul>\n

        Database Administration<\/strong><\/p>\n

          \n
        • Install, configure, and maintain enterprise database systems.<\/li>\n
        • Perform database backup, recovery, and restoration activities.<\/li>\n
        • Monitor and optimize database performance.<\/li>\n
        • Manage database security, availability, and access controls.<\/li>\n
        • Troubleshoot database issues and provide production support.<\/li>\n
        • Ensure database operations meet enterprise security and compliance requirements.<\/li>\n<\/ul>\n

          Required Technical Skills<\/strong><\/p>\n

            \n
          • Full-stack application development.<\/li>\n
          • Java, JavaScript, .NET, Python, and Node.js.<\/li>\n
          • Java Full Stack development.<\/li>\n
          • Spring Framework and Spring Boot.<\/li>\n
          • SQL and relational databases.<\/li>\n
          • REST API development and integration.<\/li>\n
          • Google Contact Center AI.<\/li>\n
          • NICE CXone contact center platform.<\/li>\n
          • Salesforce (SFDC) automation testing.<\/li>\n
          • SDET and test automation.<\/li>\n
          • Selenium or similar automation frameworks.<\/li>\n
          • UI and API automation testing.<\/li>\n
          • CI\/CD pipeline integration.<\/li>\n
          • Database Administration (DBA).<\/li>\n
          • SQL performance tuning, backup, and recovery.<\/li>\n<\/ul>\n

            Preferred Qualifications<\/strong><\/p>\n

              \n
            • Experience developing and supporting enterprise healthcare applications.<\/li>\n
            • Experience with contact center platforms and integrations.<\/li>\n
            • Strong software development and automation testing experience.<\/li>\n
            • Experience supporting production environments.<\/li>\n
            • Knowledge of database security and performance optimization.<\/li>\n
            • Experience with Agile development methodologies.<\/li>\n
            • Strong communication and cross-functional collaboration skills.<\/li>\n<\/ul>\n

              Experience Working In Healthcare Or Other Regulated Environments.<\/strong><\/p>\n

              Working knowledge of HIPAA and PHI data handling.<\/p>\n

              Healthcare Domain Requirements<\/strong><\/p>\n

                \n
              • Understanding of healthcare business applications and operations.<\/li>\n
              • Knowledge of HIPAA compliance requirements.<\/li>\n
              • Experience handling Protected Health Information (PHI) securely.<\/li>\n<\/ul>\n

                Additional Information<\/strong><\/p>\n

                This is an onshore healthcare technology opportunity in the United States. Candidates should have relevant hands-on experience in one or more of the above software development, contact center, QA automation, or database administration areas.<\/p>\n

                Work Authorization: <\/strong>Must be legally authorized to work in the US. H-1B transfers supported for qualified candidates. All applicants considered without regard to citizenship status or national origin.<\/p>\n

                Equal opportunity employer.<\/p>\n

                \n

                Visa Sponsorship May be<\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"Plano, TX, United States","_application":"https:\/\/www.linkedin.com\/jobs\/view\/software-development-contact-center-qa-engineer-java-net-salesforce-nice-cxone-at-shiro-technologies-llc-4487478387","_company_name":"Shiro Technologies LLC","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[38],"class_list":["post-9649","job_listing","type-job_listing","status-publish","job-type-experienced"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-listings\/9649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/media?parent=9649"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-types?post=9649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}