{"id":987,"date":"2026-03-01T00:00:00","date_gmt":"2026-03-01T00:00:00","guid":{"rendered":"https:\/\/coderseditor.com\/itjobs\/job\/third-line-citrix-specialist-dxc-35000-75000\/"},"modified":"2026-03-01T00:00:00","modified_gmt":"2026-03-01T00:00:00","slug":"third-line-citrix-specialist-dxc-35000-75000","status":"publish","type":"job_listing","link":"https:\/\/coderseditor.com\/itjobs\/job\/third-line-citrix-specialist-dxc-35000-75000\/","title":{"rendered":"Third Line Citrix Specialist @ DXC [\u00a335,000 &#8211; 75,000]"},"content":{"rendered":"<p><b>Salary: \u00a335,000 &#8211; 75,000 per year<\/b><\/p>\n<p>    <b>Requirements:<\/b><\/p>\n<ul>\n<li>Proven experience within a Third Line Support role<\/li>\n<li>Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM)<\/li>\n<li>Experience with Windows Server, Active Directory, Group Policy, and FSLogix<\/li>\n<li>Strong understanding of ITIL processes and enterprise support models<\/li>\n<li>Operations experience with VMWare, HyperV, XenServer, Invanti<\/li>\n<li>Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt)<\/li>\n<li>Analytics experience, specifically with Systrack\/Nexthink (Non-essential training provided)<\/li>\n<li>Strong knowledge of Microsoft-based operating systems, including Windows 10 &amp; Windows 11<\/li>\n<li>Citrix Certified Expert Virtualisation (CCE-V) or equivalent (desirable)<\/li>\n<li>Microsoft certifications (e.g., MCSA, MCSE) (desirable)<\/li>\n<li>Exposure to cloud platforms (Azure, AWS) and hybrid environments (desirable)<\/li>\n<li>Minimum 2 years of experience working within a third line support environment<\/li>\n<\/ul>\n<p>    <b>Responsibilities:<\/b><\/p>\n<ul>\n<li>Provide Third-Line Technical Support for incident escalations &amp; problem record progression<\/li>\n<li>Act as the point of contact for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler<\/li>\n<li>Lead the diagnosis and resolution of complex technical issues across Citrix platforms<\/li>\n<li>Manage and optimise Citrix policies, profiles, and user experience<\/li>\n<li>Collaborate with architecture and engineering teams to design and implement Citrix solutions<\/li>\n<li>Support patching, upgrades, and migrations of Citrix components<\/li>\n<li>Conduct both proactive and reactive problem record progression and root cause analysis<\/li>\n<li>Proactively address defect management resolutions as part of technical assurance activities<\/li>\n<li>Maintain confidence in working with internal and cross-capability teams alongside account and customer engagement<\/li>\n<li>Maintain a high degree of customer service for all support queries and adhere to all service management principles<\/li>\n<\/ul>\n<p>    <b>Technologies:<\/b><\/p>\n<ul>\n<li>AWS<\/li>\n<li>Active Directory<\/li>\n<li>Azure<\/li>\n<li>Citrix<\/li>\n<li>Cloud<\/li>\n<li>Support<\/li>\n<li>ITIL<\/li>\n<li>VMware<\/li>\n<li>Windows<\/li>\n<li>DevOps<\/li>\n<li>Security<\/li>\n<\/ul>\n<p><b>More:<\/b><\/p>\n<p>We are seeking a highly skilled and experienced Third Line Citrix SME to join our on-site support team in Preston. This critical role ensures the stability, performance, and scalability of our Citrix environment. We offer competitive compensation, a pension scheme, and a comprehensive benefits package including private health\/medical insurance, gym membership, and employee incentives. We are looking for candidates passionate about their technology careers, who enjoy problem-solving and possess a drive for continuous improvement. Join us and contribute to making a smooth and reliable user experience for our clients.<\/p>\n<p>last updated 9 week of 2026<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_promoted":"","_job_location":"UK","_application":"https:\/\/devitjobs.uk\/jobs\/DXC-Third-Line-Citrix-Specialist?utm_source=our_rss_feed&utm_medium=our_rss_feed","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[],"class_list":["post-987","job_listing","type-job_listing","status-publish"],"acf":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-listings\/987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/media?parent=987"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/coderseditor.com\/itjobs\/wp-json\/wp\/v2\/job-types?post=987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}