Analyst, Regional Security Operations Center

Analyst, Regional Security Operations Center Overview

This role sits within Deliveroo’s Global Safety and Security function, which is responsible for protecting people, assets, and the company’s reputation across a fast-moving marketplace. The team uses intelligence-led methods, security technology, and coordinated response processes to help keep operations safe and resilient for employees, partners, and customers. The position is based in London and is an on-site role.

As an Analyst in the Regional Security Operations Center, you will act as a first line of response when incidents begin to unfold. The work is centered on live monitoring, incident handling, analytical assessment, and careful coordination so that the region can respond quickly and consistently to emerging security, safety, and operational issues.

What the role involves

You will join the Regional Operations Center team, which works in a demanding 24/7 global environment. The team is responsible for real-time monitoring, incident triage, and operational response, with the goal of protecting people, assets, and business continuity.

• Track live dashboards, alerts, incoming reports, and public-source signals to identify incidents as soon as they appear.
• Assess and triage events according to established procedures, making sure records are accurate and information is validated before action is taken.
• Use analytical judgment to determine what is relevant, carry out initial fact-finding, and provide concise context that supports timely escalation.
• Escalate issues that go beyond the team’s thresholds, presenting management with clear, structured information that supports decision-making.
• Complete disciplined shift handovers so that the next team has the full operational picture and continuity is maintained.
• Contribute to drills, reviews after incidents, and continuous improvement work that strengthens readiness and improves workflows.

What you will need

The ideal candidate will already have experience in an operations center or incident response setting and will be comfortable working in a high-tempo, around-the-clock environment.

• Experience in a GSOC, ROC, SOC, or another comparable 24/7 monitoring, operations, or incident response environment.
• Working knowledge of incident management, including triage, escalation procedures, and operational playbooks used under pressure.
• Excellent written and verbal communication skills, with the ability to produce clear and well-structured updates for leaders and cross-functional stakeholders.
• Strong analytical ability, including the capacity to assess information quality, follow global developments, and maintain a high level of accuracy and attention to detail while working rotating shifts.
• Confidence using monitoring dashboards, ticketing tools, and communication platforms, plus the flexibility to work a rotating shift pattern as part of a 24/7 operating model.

Helpful additional experience

• Basic familiarity with open-source intelligence methods and tools that can be used to validate events and improve situational awareness.
• A bachelor’s degree, or equivalent professional or military experience.

Why Deliveroo

Deliveroo describes itself as a place where meaningful work, innovation, and growth come together. The company says the role offers the chance to solve real-world problems in a business that is constantly changing, while working alongside teams that are driven by impact and improvement.

• You can make a visible difference every day, with your work helping improve the experience of customers, partners, and riders.
• You will work in an entrepreneurial environment where there is pace, autonomy, and real responsibility.
• The company emphasizes career growth, encouraging people to stretch themselves, learn new skills, and develop as the business evolves.
• The culture is described as collaborative, inclusive, and values-led, with teams supporting one another in how they work best.

Deliveroo also notes that it is now part of DoorDash, which means some roles may involve working with colleagues, systems, and leaders across DoorDash and Wolt as part of a broader global organization.

Hiring process and inclusion

The company says it aims to run a fair hiring process that allows candidates’ skills to stand out. The interview process for this role typically includes three to four stages.

Deliveroo states that it is committed to diversity, equity, and inclusion, and that it wants a workplace that reflects the world around it. The company welcomes applicants from all backgrounds and says it supports equal opportunity regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need help applying, or if you need reasonable adjustments during recruitment, you will be able to request support after submitting your application so that the process is fair and accessible.

Benefits and rewards

The role comes with a competitive and comprehensive package of pay, benefits, and workplace support. Some elements depend on role and location.

• Competitive compensation, with the possibility of annual cash bonuses, sign-on bonuses, or relocation support in some cases.
• Employer pension contributions of up to 5%.
• Potential share awards for some roles.
• Free Deliveroo Plus membership, including free delivery and special offers.
• Team lunches from local restaurants.
• 25 days of annual leave plus bank holidays, increasing with length of service.
• One paid volunteering day each year for work with a registered charity.
• Healthcare cover on the core plan for the employee, with the option to add family members at the employee’s own cost.
• Access to an on-site gym at headquarters and discounted gym memberships elsewhere.
• Wellbeing apps available through GymPass, including LesMills+, Strava, Headspace, and Yogaia.
• Discounted dental insurance and other flexible benefits such as critical illness cover, partner life cover, travel insurance, and health assessments.
• Life assurance.
• Parental leave options including maternity, paternity, maternity shared parental leave, available from the first day of employment.
• Equipment and support for home working, along with a family-friendly working culture.
• Free mortgage advice.
• Cycle to Work or Season Ticket Loan support, depending on how you travel.
• Access to learning and development resources through RooLearn.
• Employee resource group social events such as dinners, dance classes, and in-office yoga sessions.
• Seasonal social events including summer and end-of-year parties.

If you are interested in making an impact in a fast-moving marketplace and developing your career with ambitious, supportive teams, Deliveroo invites you to apply.

Degree Requirement: Bachelor’s

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