Data Center Technician II, AI Infrastructure

Data Center Technician II, AI Infrastructure Overview

This role sits within Google’s Hardware Operations organization and supports the physical infrastructure that powers Google’s search, cloud, and AI systems. The position is focused on hands-on operations work in a data center environment, where the technician helps keep server and network infrastructure running reliably at scale. The team’s work spans hardware, server software, networking equipment, and operational support for Google Cloud region infrastructure.

The broader AI and Infrastructure organization is described as a group that helps deliver AI and infrastructure capabilities at very large scale with a focus on efficiency, reliability, and speed. Its work supports Google users, Google Cloud customers, and Googlers worldwide, and includes areas such as TPU development, Vertex AI, global networking, data center operations, and systems research.

What you will do

• Help deploy, maintain, and support infrastructure in Google Cloud regions, including cloud data center environments.
• Take ownership of troubleshooting work and resolve urgent or escalated technical incidents involving affected equipment.
• Test and diagnose new server hardware components and hardware design changes.
• Configure server operating systems and address operating-system-related issues on servers.
• Install, set up, test, troubleshoot, and maintain servers, server components, and related software.
• Work with more advanced infrastructure elements such as networks, routers, hubs, bridges, switches, and networking protocols.
• Participate in, or lead, small project teams during larger installations and help prepare contingency plans for those projects.
• Perform manual rack handling and installation tasks as part of routine operations.
• Collaborate with teammates and stakeholders while building knowledge of the relevant systems, processes, and concepts.

What the role involves day to day

The job is practical and physically active. A normal day may include moving and installing racks, working with server hardware, and supporting infrastructure that is described as cutting-edge and technically demanding. The role combines technical troubleshooting with physical operations work, and it is suited to someone who is comfortable working directly with hardware in a fast-moving environment.

Minimum qualifications

• A bachelor’s degree or equivalent practical experience.
• Experience working with computer hardware and server hardware, including diagnosing and troubleshooting problems.
• Experience with operating systems and networking protocols.
• Experience in project management and in working with cross-functional stakeholders and leadership.
• Ability to carry out material-handling duties, including lifting, carrying, or moving equipment up to 50 lbs.
• Ability to use required safety equipment such as limited weight-bearing work platforms, ladders, step stools, and PPE including safety harnesses, in line with safety and ergonomic requirements.

Preferred qualifications

• Experience maintaining and monitoring server systems.
• Experience working in a data center or network operations center.
• Experience using Linux.
• Ability to collaborate with other teams and partner effectively to solve issues.
• Ability to travel internationally up to 20% of the time.

Additional information

Google states that English proficiency is required for all roles unless a posting specifically says otherwise. The company also notes that applicants may request accommodations through its applicants’ accommodations process if needed.

Google is an equal opportunity and affirmative action employer. It says it is committed to building a workforce that reflects the users it serves and to maintaining a culture of belonging. The company states that employment decisions are made without regard to protected characteristics such as race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or other legally protected status. It also refers applicants to its EEO policy, rights information about workplace discrimination, Belonging at Google, and How we hire.

Google also states that it does not accept agency resumes and asks recruitment agencies not to send resumes to its jobs alias, employees, or other locations. It says it is not responsible for fees related to unsolicited resumes.

The posting includes a note about equity grants: any equity is granted only by Alphabet Inc. and at its discretion, under the terms of the relevant stock plan and grant agreement. The posting says GSU grants are not guaranteed, are subject to approval, and do not affect statutory payments. It also states that current or past grants do not create an acquired right.

The role is based in Waltham Cross, UK.

Degree Requirement: Not Specified

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