Guidewire Senior Business Analyst Specialty Insurance London

Guidewire Senior Business Analyst Specialty Insurance London Overview

This role is for an experienced business analyst who can lead analysis and delivery work on major insurance transformation programmes, with a strong focus on Guidewire XCenter products. The position sits at the point where insurance domain knowledge, business analysis, Guidewire capability, requirements engineering, and stakeholder coordination come together. The successful person will work closely with business and technology stakeholders across underwriting, finance, digital, and enterprise architecture functions, helping turn complex business needs into clear, implementation-ready outputs.

The work is centred on the full insurance lifecycle, including policy, billing, and claims. The role calls for someone who can operate confidently in Agile delivery environments, understand how Guidewire products support insurance operations, and translate business needs into structured documentation and practical solution guidance for delivery teams.

What you will do

• Take ownership of functional and business requirements delivery from discovery through to completion.
• Run client meetings focused on requirements, and lead workshops, interviews, and process discovery sessions for transformation initiatives.
• Assess the customer’s current functional landscape and produce business requirement documents.
• Write business requirements, functional specifications, user stories, and acceptance criteria in a form that delivery teams can use directly.
• Explain business needs to development and QA teams so that requirements are converted accurately into functional solutions.
• Work with customer business teams to prepare UAT test cases and support user acceptance testing.
• Partner with testers and UAT participants to answer requirement-related questions and help move defects to closure more quickly.
• Create and maintain the requirements traceability matrix throughout the delivery lifecycle.
• Make sure business requirements remain aligned with Guidewire XCenter configuration and development work.
• Analyse business processes to identify gaps, inefficiencies, and opportunities to automate or improve them.
• Collaborate with subject matter experts to define business rules, workflows, and operating guidelines.
• Help ensure the proposed solution fits regulatory expectations and operational best practice.
• Support the definition of KPIs, SLAs, and performance measures.
• Map requirements to Guidewire ClaimCenter, PolicyCenter, and BillingCenter capabilities.
• Define requirements across the policy lifecycle, including quote, bind, issue, endorsements, and renewals.
• Define requirements across the billing lifecycle, including invoicing, payments, commissions, and collections.
• Define requirements across the claims lifecycle, including FNOL, adjudication, settlement, and recovery.
• Support integrations between Guidewire XCenters and external systems.
• Work with developers and architects to shape functional solution design and system behaviour.
• Promote the use of standard Guidewire features and reduce unnecessary customisation.
• Define requirements for entities, workflows, activities, validations, assignment rules, and integrations.
• Support configuration and development teams with clarifications, solution walkthroughs, and requirement refinements.
• Serve as the main contact point between business stakeholders, IT teams, and delivery teams.
• Lead discussions with SMEs, product owners, and client stakeholders.
• Communicate business flows, functional designs, and system impacts clearly to both technical and non-technical audiences.
• Provide regular updates on requirement status, risks, dependencies, and decisions.
• Help secure stakeholder alignment and formal sign-off on requirements and solution design.
• Review and support SIT, UAT, and regression testing scenarios to ensure they reflect the business requirements.
• Review test cases, test data, and expected outcomes.
• Support defect triage, root-cause analysis, and tracking through to resolution.
• Ensure testing covers the full scope of the requirements.
• Maintain project artefacts such as requirements documentation, process flows, and audit records.

Experience and qualifications

• Background in the insurance sector with proven business analysis experience.
• Hands-on experience as a Guidewire XCenter business analyst.
• Experience delivering at least one full XCenter implementation, or several enhancement or AMS engagements in a BA role.
• Strong understanding of property and casualty insurance.
• Experience working with cross-functional stakeholders and distributed teams.
• Practical experience in Agile/Scrum delivery, including user stories, backlog grooming, and sprint support.
• Experience working with UK or European clients.
• Strong skills in requirements gathering, process modelling, and functional documentation.
• Working knowledge of Guidewire ClaimCenter functionality and configuration concepts.
• Experience writing user stories, managing backlogs, and defining acceptance criteria.
• Familiarity with JIRA, Confluence, or Azure DevOps.
• Experience defining test scenarios, supporting UAT, and managing defects through the lifecycle.
• Strong analytical and documentation capability.
• Exposure to Guidewire integrations with PolicyCenter, BillingCenter, and external systems.
• Exposure to regulatory frameworks and compliance requirements.
• Knowledge of data models, SQL, and API-based integrations.
• Guidewire certification would be an advantage.
• Experience with APD London Market work is desirable.
• Exposure to US or APAC client environments is also desirable.
• Personal strengths should include high analytical ability, initiative, flexibility, customer orientation, a strong focus on quality, and excellent written and verbal communication.

Compensation and context

• The salary package is described as competitive and includes bonus potential.
• The role is based in London, United Kingdom.
• The position is part of a delivery-focused consulting environment working on large-scale insurance transformation initiatives.
• The work involves close collaboration with stakeholders from underwriting, finance, digital, and enterprise architecture.

About the employer

The employer is a global digital services and consulting organisation that supports clients in many countries with digital transformation. It emphasises cloud, AI, agile delivery, continuous improvement, and ongoing learning. The company also states that it is committed to good governance, environmental sustainability, and an inclusive workplace where diverse talent can thrive.

How to apply

Applications can be submitted through the job posting’s apply-now process on the careers site.

Degree Requirement: Not Specified

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