Sr Workplace Manager, EMEA, Ring WSPEX

Sr Workplace Manager, EMEA, Ring WSPEX Overview

This is a senior workplace leadership role focused on Ring’s real estate, facilities, and workplace experience across EMEA, with additional responsibility for domestic site operations and broader coordination across the global workspace organization. The position sits within Ring’s Workspace Experience function and combines portfolio strategy, workplace operations, project leadership, vendor oversight, and people management. The successful candidate will help shape how Ring’s offices and facilities operate, how space is planned and optimized, and how the workplace supports a positive hybrid culture for employees.

The role requires someone who can act as a trusted advisor to senior business leaders while also partnering closely with Finance, HR, IT, Amazon facilities, and other internal teams. It is suited to an experienced professional who is highly customer-focused, comfortable in an entrepreneurial environment, and able to bring ownership, vision, strong communication, and practical leadership to a complex, multi-site portfolio.

What you will do

• Set the direction for agile facilities management and workplace innovation across Ring’s EMEA portfolio, making sure the approach is consistent across teams and locations while still being adapted locally where needed.
• Serve as the main contact for Ring real estate transactions, working with business leaders and Amazon facilities teams to shape large space-planning initiatives, manage project concepts, negotiate leases, and improve the use of commercial real estate.
• Strengthen the workplace experience across domestic sites by supporting Ring’s growth and flexible working model, and by ensuring each location contributes to a positive hybrid environment.
• Work with internal facilities stakeholders to build environmental health and safety plans, onsite workplace operating procedures, and emergency response plans that align with Ring’s workplace strategy.
• Advise senior managers and directors on operational performance across daily, monthly, and quarterly business reviews, and contribute to the annual OP1 planning process.
• Lead decision-making and operational improvement efforts, including root cause analysis, inspection and audit readiness, communication, scheduling, assignment management, and productivity enhancement.
• Manage annual domestic facilities capital and operating budgets and provide monthly updates on budget performance.
• Coach, mentor, and develop regional facilities managers and their teams, helping them grow as leaders, improve collaboration, and strengthen project management capability.
• Work with global Amazon and Ring facilities stakeholders to maintain high service standards across suppliers and internal partners, with a focus on transparency and accountability.
• Oversee new construction programming and inspections, and monitor building systems such as HVAC, electrical, plumbing, fire and life safety, and security systems to ensure facilities are delivered efficiently and meet code requirements.
• Create employee communications and change-management materials covering workplace processes such as site access, seating options, office culture, prototype security, shipping, and related topics for Ring sites.
• Manage multiple complex projects and priorities at once while building strong relationships and influence across all levels of the organization.
• Build, maintain, and report on metrics that help measure performance and keep delivery on track.
• Develop and maintain clear change-management channels for domestic operations, including centralized wikis and communications that support cross-functional teams.
• Identify bottlenecks early, escalate issues appropriately, and balance business needs against technical and operational limitations.
• Research new products, laws, and regulations related to workplace innovation and use that insight to recommend efficient purchases and improve workflow.
• Act as a general advisor to the Head of Global WSPEX by tracking reports, statistics, budgets, and project plans, and by highlighting areas that need proactive attention for AMERS.

Team and environment

Ring’s Workspace Experience team handles space and occupancy planning, lease management, facilities maintenance and management, workplace services operations, and PMO support across Ring’s global organization. This role is part of the WSPEX leadership team and has visibility across reports, statistics, budgets, and key project plans. The position is expected to help keep major initiatives moving, identify risks early, and support the broader workspace strategy for AMERS and beyond.

The role is described as full-time and involves travel between domestic and international locations. It also requires flexibility to work different schedules or shifts, including weekends, nights, and holidays when needed. The workplace strategy being supported is explicitly hybrid, with an emphasis on creating a positive work environment across all locations.

What you need

• Experience managing employees and performance.
• Experience in distribution or manufacturing, or in a role with equivalent mechanical or electrical exposure.
• Experience in facilities management, office management, corporate administrative services, or hospitality management.
• Experience leading teams.
• Experience with strategic planning.
• A bachelor’s degree in Electrical, Mechanical, Industrial, or Civil Engineering is preferred.
• Experience with design review work that includes electrical, mechanical, and automation control solutions to improve reliability and standards is preferred.
• Experience with automated conveyor systems and controls, electrical and electronic principles, reading blueprints and electrical schematics, CMMS tools, preventive maintenance processes, and industrial electrical/electronics is preferred.
• Ability to work a flexible schedule or shift pattern, including weekends, nights, and/or holidays.
• Strong communication skills, a customer-obsessed mindset, and the ability to operate with ownership in an entrepreneurial culture.
• Ability to serve as a trusted advisor to business leaders and collaborate effectively with Finance, HR, IT, Amazon facilities, and other functions.
• Willingness to travel between domestic and international locations.
• Capability to lead, coach, and develop others while managing a broad and demanding portfolio.

Additional context

Amazon describes itself as an equal opportunities employer and says hiring decisions are based on experience and skills. The company also states that it values diversity, protects candidate privacy, and provides support for applicants who need disability-related accommodations during the application, interview, or onboarding process.

The posting is for Amazon UK Services Ltd. and lists the location as Cambridge, GBR, within the Ring, Blink, and Amazon Key facilities, maintenance, and real estate area.

Degree Requirement: Not Specified

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