Implementation Specialist-Student & Graudate

Implementation Specialist-Student & Graudate Overview

Implementation Specialists at TPP help new customers plan and deliver the rollout of SystmOne, the company’s healthcare software platform. The role is centred on managing implementation projects from start to finish, making sure each migration is carefully organised, safely delivered, and completed to a high standard. Work can involve both UK-based and international projects, so the position offers a broad mix of responsibilities and exposure to different healthcare settings.

Projects can vary widely from week to week. One assignment might involve preparing an implementation for a mental health trust in the UK, while another could mean working with a family doctor in China to confirm that data has transferred correctly. Because many of these projects involve very large patient populations, the role carries real responsibility for ensuring that migrations are secure, accurate, and successful.

The implementation team works closely with other departments across the business to handle customer issues and solve complicated problems. It is involved throughout the full implementation journey, beginning with the initial contract stage and continuing through project planning, direction, delivery, and making sure the customer is happy with both the product and the service they receive.

Although the role is substantial and responsibility comes early, TPP does not require applicants to have prior experience in IT, healthcare, or project management. Candidates who communicate well and are eager to learn can be trusted with meaningful responsibility within the first few weeks. The position also offers the chance to work with other parts of the organisation, giving exposure to areas such as finance, HR, and recruitment.

What you will do

• Guide new customers through the planning and delivery of SystmOne implementations.
• Manage projects from the earliest stages through to completion, ensuring they stay on track and meet customer needs.
• Oversee migrations in the UK and overseas, including large-scale healthcare deployments.
• Make sure patient data is transferred securely and accurately, with careful attention to detail.
• Work with internal teams to investigate customer problems and help resolve complex issues.
• Support the full implementation lifecycle, from contract setup through to final delivery and customer satisfaction.
• Take on responsibility quickly and contribute meaningfully soon after joining.
• Collaborate with other business functions, including finance, HR, recruitment, invoicing, and contracts.

What the role is looking for

• A degree is welcome but not essential.
• A-levels or an equivalent qualification are expected.
• No previous experience in IT, healthcare, or project management is required.
• Good communication skills are important.
• A positive attitude and willingness to learn are key.

Benefits and perks

• Annual salary of £45,000.
• Opportunities to work on a wide variety of projects in the UK and internationally.
• Travel opportunities linked to overseas implementation work.
• Company ski trips to Austria.
• Sailing trips in the Caribbean.
• A £300 allowance for a birthday meal.
• Strong holiday entitlement designed to support work-life balance.
• Ongoing development through varied work and continuous learning.

Additional context

TPP highlights that its staff were treated as key workers during the COVID-19 period and that the company continued actively recruiting while developing technology to support the NHS. The page also includes a profile from an Implementation Specialist describing a long career with the company, involvement in many different deployment types, and experience delivering major migrations in the UK and internationally, including work in Vietnam and Malaysia.

Applicants are invited to apply through the company’s application process on the careers page.

Degree Requirement: Bachelor’s

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