Area Manager, AMZL

Area Manager, AMZL Overview

This role sits within Amazon’s operations organisation, which is described as the core engine behind the company’s ability to fulfil and send customer orders efficiently. The position is focused on making sure the site runs smoothly, customer demand is met, and the operation remains safe, productive, and high quality. As an Area Manager in Amazon Logistics, you will lead a team, drive improvements across your area, and take ownership of projects that help the wider network perform better.

What you will do

• Set the tone for a strong safety and wellbeing culture across the site and make sure that safe working practices are embedded in everyday operations.
• Review performance information and introduce changes that keep quality and productivity at a consistently strong level.
• Take responsibility for projects that improve processes, remove inefficiencies, raise productivity, and enhance the customer service experience within your area.
• Measure shift performance against business goals and implement actions that improve operational excellence.
• Work closely with other managers and leadership colleagues to align and standardise shift practices.
• Lead the under-the-roof team and support the smooth running of the operation.
• Handle a broad range of responsibilities during your shift, from team management and daily operational work to process improvement and contingency planning.
• Serve as a mentor and example for newer managers joining the operation.

Working pattern and team context

You will be based at DSS2 in Basildon and work a night-shift schedule from Wednesday through Saturday. The role is part of a high-performing Amazon Logistics team. Amazon Logistics, also known as AMZL, manages last-mile delivery activity in partnership with third-party distribution businesses. The team uses creative problem-solving and continuous improvement methods to move millions of products to customers as smoothly as possible.

The operation has two main sides: the under-the-roof associates who prepare shipments for dispatch, and the delivery teams who take those shipments onward. The environment is described as people-focused and supportive, with particular attention to colleagues working overnight. The operation is heavily shift-based and runs around the clock.

Experience and qualifications needed

• A bachelor’s degree.
• Experience managing teams and helping them develop.
• Experience working with a wide range of stakeholders, including peers and leadership-level colleagues.
• Experience using data or practical evidence to influence decisions and guide business actions.
• Advanced ability in both spoken and written English, as well as the local language.
• Ability to work the specified night-shift pattern in Basildon.

Helpful experience, if you have it

• Background using Lean, Six Sigma, or Kaizen approaches.
• Experience in another logistics setting.
• Professional use of Microsoft Office applications such as Word, Excel, and Outlook.

The posting also makes clear that these preferred qualifications are optional. Applicants who meet the basic requirements are encouraged to apply even if they do not have the preferred experience.

Additional information

Amazon states that it is an equal opportunities employer and makes hiring decisions based on experience and skills. The company says it values diversity and believes an inclusive workforce is important to its success. It also notes that candidates who need a workplace adjustment or accommodation during the application, interview, or onboarding process can request support through Amazon’s accommodations process.

The posting includes a privacy notice reference explaining that Amazon provides information about how candidate data is collected, used, and transferred.

Degree Requirement: Not Specified

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