Senior Reliability Maintenance Engineering Technician

Senior Reliability Maintenance Engineering Technician Overview

The Reliability Maintenance Engineering team plays a key role in supporting Amazon’s drive to keep improving how its operations run. In this senior technician position, you would help ensure the equipment and technology used across the site remain reliable, efficient, and safe. The role is focused on maintaining high operational standards, identifying better ways of working, and helping introduce improvements that raise performance even further.

What you would do

• Set the standard for safe equipment use and make sure shift colleagues follow the correct procedures.
• Carry out and oversee equipment checks using visual inspections, condition-based monitoring, and planned maintenance activities, then arrange additional servicing when needed.
• Lead technicians during shifts, support their development, and act as the main contact for Reliability Maintenance Engineers.
• Investigate and fix equipment problems quickly so operational downtime is reduced and package processing can continue efficiently.
• Identify opportunities to improve maintenance systems and help align working methods across the European network.
• Take responsibility for shift-level oversight, ensuring equipment is available and operating correctly.
• Make sure maintenance activity follows internal policies, regulations, and site standards.
• Use what you observe on shift to suggest improvements and help implement better ways of working across the wider EU function.
• Monitor operational performance using systems such as SCADA.
• Work with your line manager on administrative duties connected to the role.
• Support the wider goal of keeping Amazon’s sites legally compliant, safe, and operating at maximum efficiency.
• Contribute to the introduction of new processes and technologies, including automation and robotics.

What the role looks like day to day

On each shift, you would be leading a team and making sure the equipment they rely on is available and functioning properly. A major part of the job is checking that maintenance processes are followed correctly and that preventive work is completed to improve uptime. You would also be expected to spot opportunities to make systems more productive and efficient, then help roll those improvements out across a broader European operation. The role includes working with monitoring tools such as SCADA and supporting your manager with administrative tasks.

This position is based at one of Amazon’s operational sites. It is a shift-based role and may involve weekends, nights, and other non-standard working times. Amazon also notes that this area of the business offers strong development opportunities, including the chance to move into more senior roles over time.

About the team

The Reliability Maintenance Engineering team is responsible for keeping equipment performing at its best across Amazon’s fulfilment network. It is a technically minded group made up of collaborative people and supported by experienced leaders. The team maintains, troubleshoots, and repairs equipment across a global network of fulfilment centres.

Team members may be involved in a wide range of technical work, from installing automated packaging systems to maintaining a site’s general infrastructure and repairing important distribution equipment. The team also helps ensure buildings remain legally compliant so that sites stay safe and efficient. Much of the work is aimed at reducing downtime in Amazon’s critical operations so customers receive their orders on time.

Amazon says the team often works early or late hours, including night shifts, to complete maintenance with as little disruption as possible. It also highlights that if a better way of doing something is identified, the team has the capability and opportunity to develop and introduce new processes and advanced technologies such as Amazon Robotics and the Complex Item Sorter.

What you need

• A Level 3 qualification in Mechanical, Electrical, or Mechatronics fields, such as NVQ, SVQ, IVQ, City & Guilds, or EAL Level 3, or four years of UK-certified apprenticeship experience.
• Availability for a flexible working pattern that includes shifts, weekends, nights, and holidays.
• Experience using a CMMS to plan preventive maintenance and record reactive maintenance work.
• Practical experience with automated conveyor systems and control systems.
• Knowledge of electrical and electronic principles, industrial electrical systems, industrial electronics, and industrial controls.
• Experience with preventive maintenance methods and the ability to read blueprints and schematics.
• Familiarity with PLC programs, the National Electrical Code, and work order management.
• The ability to support and guide technicians in a shift-based engineering environment.
• Experience troubleshooting equipment in a fast-moving operational setting to reduce downtime.
• Preferred: an associate degree in Mechatronics or a related technical discipline.
• Preferred: experience in vendor management or facilities management.
• Preferred: experience working with robotic systems.
• Preferred: experience as a mentor, technical lead, or engineering team leader.
• Preferred: knowledge of material handling equipment safety standards and OEM-aligned safety practices.

Additional information

Amazon describes itself as an equal opportunities employer and says hiring decisions are based on experience and skills. It also states that it does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Applicants who need a workplace adjustment or accommodation during the application, interview, or onboarding process can request support through Amazon’s accommodations process. The company also provides a privacy notice explaining how candidate data is collected, used, and transferred.

To apply, candidates should use Amazon’s application process for this job posting.

Degree Requirement: Not Specified

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